INTERNATIONAL PATIENT AFTERCARE SERVICES

INTERNATIONAL PATIENT AFTERCARE SERVICES

 
 
Ekol Hospitals, thanks to its experienced team of international patient aftercare services, provides a comprehensive service range for international patients. Our international aftercare team practices are conducted under 5 main categories, which are:
 
Aftercare satisfaction calls – during post-op week 1
Aftercare satisfaction calls – during post-op month 1, 3, 6, 9 and year 1.
Whatsapp support groups – up until 1 year following the surgery.
International nurse support
International GP consultations
 
Patient Aftercare Department is mainly responsible for providing patients positive experience within the hospital starting from the very first moment of their arrival until their discharge and even until post-op year 1.
 
The patients receive regular medical care by a dedicated International GP and an International Patients Nurse, both of whom speak in the native language of the patients. This means the patient is never left alone in the hospital and also after being discharged. 
 
After our patient returns to their country, the process of recovery after the treatment of the patient is closely followed by our team through the satisfaction surveys and the follow up of the medical process via phone calls and with support of our international nurse in our offices in the UK.
 

OUR TEAM HELPS YOU WITH

 
Receiving the inquires and creating the treatment plans by the opinion of our doctors 
Creating the appointments for online consultations with our surgeons 
Preparation of medical reports and their translations 
Assistance within the hospital Follow up after treatment, changing dressings, suggesting diets
 
 
 

OUR AFTERCARE TEAM

Olga Pavlova
International GP, Medical Director
 
Stephanie Smith
International Nurse
 
Carol Ann Fielding
Aftercare Specialist
 
Beste Doğan
Aftercare Specialist
 
 
 

OUR OFFICES

 
SCOTLAND
 
  • New Alderston House 3 Dove Wynd Strathclyde Business Park Bellshill ML4 3FB
  • +353 871 12 62 26
 
 
IRELAND
 
  • 92-93 St Stephen’s Green Dublin 2 D02 AK53
  • +353 871 12 62 26
 
 
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